3 Tips to Save Time and Money When Updating Your Company File After Upgrading QuickBooks
Some of the most common issues caused by failing to update
Missing or incorrect transactions
Data can't be saved
Unable to open company file
The first issue you may notice is that you can’t open the old file. But the problem isn’t that it doesn’t exist – it’s that the name of the file has changed. If the file you want to open isn’t labeled in the right way, you’ll need to update it with the old version. To do this, click on File> Open File> New File… > Choose old version. Then choose the path for the old file. Having to close an old file When you upgrade to QuickBooks Online version 12, you may have to close an old file you were using previously. To do this, go to File> Open File…
Open old file. If you need to close a file for the old version you need to select it. Accessing an old document This can happen when you are on the same page as the old file and you click on another document that has a slightly different name.